Stressed? Anxious? Overwhelmed? If you’re not sure where to turn, you can reach out to us.
It doesn’t matter whether it’s big or small, personal or professional, affecting you or your family, we’re here for you.
Ways we can help
Self-help and wellbeing tools
Explore these self-help resources for wellbeing support.
Whether you're experiencing stress, anxiety, or feeling overwhelmed, or simply seeking ways to improve your overall wellbeing, you'll discover a range of self-help tools and support options here, all available for you to access at a time convenient to you.
Someone to listen
If things feel too much and you need someone to talk to or if you simply want to offload, we're here for you.
or call our wellbeing and listening service on 0800 084 3451 (UK Freephone) or +441223853549 (International).
This service is available to 欧美AV members and their partners; and also to all chemists living in the UK and Ireland.
Access to counselling
If you are a 欧美AV member or partner of a member, we can fund up to ten telephone counselling sessions, following an appropriate assessment of your needs by a qualified counsellor also funded by us.
To access this please , or call our wellbeing and listening service on 0800 084 3451 (UK Freephone) or+44 1223 853549 (International).
The wellbeing and listening service live chat and phone lines are available from 8am to 8pm (UK time) Monday - Friday.
This is a confidential service and no information disclosed would be shared with any third party without your express consent.
Support with addiction or dependency issues
Many habits can get out of control: food, alcohol, drugs, gambling. If you're struggling with an addiction, dependency, or negative habit, or are worried about a loved one, we're here for you.
You can and support for addiction and dependency issues on our online wellbeing platform.鈥�
You and your family members can access specialist counselling for addictions or dependencies. 鈥� to request an appointment or call us on鈥�0800 084 3451鈥痶o speak to one of our caseworkers in confidence.
Other external services
If you want to speak to someone urgently outside of our wellbeing and listening line services hours, the following organisations have resources that may be of help to you:
Listening services, information and support for anyone who needs to talk, including a web chat, open 5pm–midnight 365 days a year. Call 0800 58 58 58 and .
For information and support after a bereavement call 0808 808 1677 and .
Lots of information to help you understand and manage your situation when you need help. .
The Money Advice Service provides free and impartial money advice. Call 0800 138 7777 and
A safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call 116 123 and .
The free, 24-hour confidential helpline for older people. Call 0800 4 70 80 90 and .
Talk to us
Call us on 0800 084 3451 (UK Freephone) or +44 1223 853549 (International), or alternatively and a team member will get back to you within 7 working days.
Don’t forget, we keep all of this strictly confidential.